Terms of Service.

Website and inquiry use

You may use this website to learn about Pixelense, run available creative tools, purchase eligible self-serve digital products, and submit genuine project inquiries. You must not interfere with the website, attempt unauthorized access, submit unlawful material, misuse checkout or entitlement systems, or use automated systems in a way that disrupts the service.

Quotes and custom project agreements

Prices shown for custom studio services are starting points unless a page clearly identifies an immediately purchasable fixed-price offer. A custom project begins only after Pixelense and the client agree in writing on scope, deliverables, timing, revisions, fees, and payment terms. If a proposal conflicts with these website terms, the proposal controls for that project.

The $99 Starter Creative Pack is a separate done-for-you service route. Its delivery scope and any project-specific requirements are governed by the offer details and the applicable project communication or agreement rather than by the automated Creative Action Plan.

Self-serve digital products and Polar checkout

Pixelense may offer one-time digital products through checkout hosted and processed by Polar. Polar handles payment-card processing and may act as the merchant of record or reseller for the transaction under Polar's applicable buyer terms. Pixelense does not receive or store full payment-card details.

The $19 Creative Action Plan is an automatically generated digital report based on the free Creative Audit associated with the purchase. It does not include consulting, custom design, human creative production, or the done-for-you Starter Creative Pack unless those services are purchased separately.

Access to the Creative Action Plan is granted only after Pixelense verifies the checkout server-side and Polar reports the payment as successfully completed. A pending, incomplete, cancelled, refunded, malformed, or otherwise invalid checkout, or a checkout that does not match the expected Pixelense product, amount, currency, and audit reference, does not unlock the report.

If Polar reports a successful purchase but a technical problem prevents the report from being generated or retrieved, contact contact@pixelense.com with the Polar receipt or checkout information so Pixelense can investigate fulfillment. Checkout, tax, payment, and refund matters may also be subject to Polar's buyer terms and policies.

AI-assisted production and product accuracy

Pixelense combines generative tools with human creative direction, selection, retouching, and quality control for studio work. Automated tools such as the Creative Audit and Creative Action Plan may generate recommendations from submitted context and public page signals. AI-assisted imagery and generated recommendations can contain inaccuracies.

Clients and users must review final assets and recommendations before relying on or publishing them, especially labels, regulated claims, measurements, safety information, colors, materials, nutritional or medical information, and one-of-one product details.

When exact legal, medical, nutritional, packaging, or product evidence is required, verified photography or additional specialist review may be necessary.

Client materials and responsibilities

You confirm that you have permission to provide product images, logos, packaging, trademarks, references, URLs, and other materials used for a project or submitted to Pixelense tools. You are responsible for the accuracy and legality of product claims, advertising claims, and instructions supplied to Pixelense.

Usage rights and working files

Commercial usage rights for approved custom-project final assets are defined in the applicable proposal. Drafts, rejected concepts, source files, prompts, workflows, and internal production materials are not included unless expressly agreed in writing.

Pixelense will not present commissioned client work as public portfolio work unless permission has been granted or the applicable agreement allows it. Independent concept studies are labelled as such.

No performance guarantee

Pixelense does not guarantee search rankings, advertising performance, sales, conversion rates, virality, platform approval, or other commercial outcomes. Creative Audits and Creative Action Plans are directional creative-planning tools, not promises of business performance. Results depend on factors outside the visual production scope.

Liability

To the maximum extent permitted by law, Pixelense is not liable for indirect, incidental, special, or consequential loss arising from website use, generated recommendations, or from a client's publication of unreviewed assets. Project-specific liability limits, warranties, and remedies are stated in the applicable agreement.

Governing terms and contact

Unless a project agreement or an applicable Polar checkout term states otherwise, these website terms are governed by the laws applicable to Pixelense's operations in Pakistan. Questions may be sent to contact@pixelense.com.