Terms of Service.

Website and inquiry use

You may use this website to learn about Pixelense and submit genuine project inquiries. You must not interfere with the website, attempt unauthorized access, submit unlawful material, or use automated systems in a way that disrupts the service.

Quotes and project agreements

Website prices for studio services are starting points, not binding quotations. A project begins only after Pixelense and the client agree in writing on scope, deliverables, timing, revisions, fees, and payment terms. If a proposal conflicts with these website terms, the proposal controls for that project.

Pixelense does not collect full payment-card details. Digital product checkout is processed by Polar as Merchant of Record. Project payments, if any, are handled under the applicable proposal or invoice route.

Digital product purchases through Polar

The Pixelense Emotions Prompt Pack and future Pixelense digital products may be sold through Polar-hosted checkout. Polar acts as Merchant of Record for the digital product transaction, displays applicable tax treatment at checkout, issues compliant receipts or invoices, and provides the protected customer-specific download link when payment succeeds.

A return to the Pixelense thank-you page, including any checkout identifier in the URL, is not proof of payment and does not unlock files. The official entitlement and download access are provided by Polar.

The current Emotions Prompt Pack launch price is $11.99; applicable tax treatment is shown at checkout. Available payment methods are the methods Polar displays at checkout, such as cards and eligible Apple Pay or Google Pay. Pixelense does not promise PayPal or any other method unless Polar shows it during checkout.

Digital product license and restrictions

When you buy a Pixelense digital product, you receive a limited, non-exclusive, non-transferable license to use it to create commercial outputs for your own brand or direct client work. Finished images, ads, posts, thumbnails, concepts, and other outputs created using the prompts may be used commercially, provided the underlying prompt content is not disclosed.

You must not resell, sublicense, publish, upload, give away, share, or redistribute the PDF, prompts, formulas, templates, examples, screenshots, screen recordings, or substantially similar extracted copies. You must not screenshot, screen-record, copy, scrape, or save the product content for sharing, reposting, resale, training a competing product, or building a public or private prompt library.

You must not place purchased product files or prompt content in public folders, shared drives, marketplaces, courses, communities, AI prompt databases, or client handoff packages. These restrictions are stored as Pixelense's default digital-product policy for future products unless a stricter written product license applies.

Digital product delivery, refunds, and disputes

Digital products are delivered through Polar's protected download system. Pixelense will not intentionally expose paid product PDFs in public website files.

Refund requests for digital products are reviewed for duplicate charges or unresolved access or technical failures within 14 days of purchase, plus any mandatory legal rights that apply in your location. Polar may also handle refunds or disputes under its Merchant-of-Record policies, including actions intended to reduce chargebacks or legal risk.

If you have a delivery issue, email contact@pixelense.com with your Polar receipt details. Do not send full card numbers or sensitive payment data to Pixelense.

AI-assisted production and product accuracy

Pixelense combines generative tools with human creative direction, selection, retouching, and quality control. AI-assisted imagery can contain inaccuracies. Clients must review final assets before publication, especially labels, regulated claims, measurements, safety information, colors, materials, and one-of-one product details.

When exact legal, medical, nutritional, packaging, or product evidence is required, verified photography or additional specialist review may be necessary.

Client materials and responsibilities

You confirm that you have permission to provide product images, logos, packaging, trademarks, references, and other materials used for the project. You are responsible for the accuracy and legality of product claims, advertising claims, and instructions supplied to Pixelense.

Usage rights and working files

Commercial usage rights for approved final studio assets are defined in the applicable proposal. Drafts, rejected concepts, source files, prompts, workflows, and internal production materials are not included unless expressly agreed in writing.

Pixelense will not present commissioned client work as public portfolio work unless permission has been granted or the applicable agreement allows it. Independent concept studies are labelled as such.

No performance guarantee

Pixelense does not guarantee search rankings, advertising performance, sales, conversion rates, virality, platform approval, or other commercial outcomes. Results depend on factors outside the visual production scope.

Liability

To the maximum extent permitted by law, Pixelense is not liable for indirect, incidental, special, or consequential loss arising from website use or from a client’s publication of unreviewed assets. Project-specific liability limits, warranties, and remedies are stated in the applicable agreement.

Governing terms and contact

Unless a project agreement states otherwise, these website terms are governed by the laws applicable to Pixelense’s operations in Pakistan. Questions may be sent to contact@pixelense.com.